Apple has as soon as once more acknowledged an ongoing “false contact” downside affecting Apple Watch customers. Oftentimes known as “ghost touches,” this subject causes the Apple Watch to behave as if the show is being tapped, even when it isn’t.
Apple first referenced this downside in a memo despatched to Licensed Service Suppliers in February. On the time, Apple stated it was conscious of reviews that “false touches” had been affecting Apple Watch Collection 9 and Apple Watch Extremely 2 customers. In that memo, Apple instructed service suppliers to not substitute any affected items and as an alternative advise clients to attend for a software program replace because it investigated the problem.
In a brand new memo despatched to Licensed Service Suppliers this week, shared by Stella Fudge on social media, Apple has additionally confirmed that the issue impacts the Apple Watch Collection 7, Apple Watch Collection 8, and the first-generation Apple Watch Extremely.
Nonetheless, Apple advises its service suppliers to not substitute affected Apple Watch items. Apple says that affected Apple Watch customers ought to restart their system by holding the facet button and Digital Crown for 10 seconds, whereas additionally staying up-to-date on watchOS software program updates.
The “ghost contact” downside has haunted Apple Watch customers for months. On Apple’s Help Boards and Reddit, some Apple Watch customers go so far as to say the issue makes their units unusable. The issue is especially nefarious on the watchOS passcode display screen:
“Had by Extremely 2 for simply over 2 months. Yesterday night my watch grew to become possessed. Ghost touching to the intense and the display screen was glitching as if it had an influence subject. After the factor locked me out by randomly tapping numbers itself, I put it within the charger.”
“A couple of days in the past my Extremely 2 was “possessed”, I awoke and it was “unsuitable passcode strive once more in 3 hours”. It was having ghost touches and failed to answer my contact, and I couldn’t shut it down both so I needed to power restart, however the issue continued.”
Ideally, Apple will truly roll out a software program repair for this downside sooner moderately than later. In the intervening time, nonetheless, the ghosts might proceed to hang-out.
