Picture through Primary Apple Man
CIRP has shared its newest examine at this time that’s primarily based across the query, how briskly would you restore or substitute a damaged, misplaced, or stolen iPhone, iPad, or Mac? Right here’s what the outcomes revealed with most responses starting from “instantly” to “inside a month.” We’ve additionally included a ballot so you’ll be able to share what you’ll do.
CIRP printed the brand new report on its Substack this morning noting that unsurprisingly, iPhone ranked as an important in comparison with iPad and Mac. Nonetheless, it’s attention-grabbing to see real-world responses about how briskly folks would restore the completely different gadgets.
For iPhone, 45% of customers mentioned they might restore or substitute it “instantly – similar day.” Each iPad and Mac solely noticed 27% of individuals say the identical.
79% of customers mentioned they might both repair their iPhone instantly or “inside a day or two.” And when together with “inside every week,” that quantity jumped to 94%.
For iPad, 80% of respondents mentioned they’d repair or substitute it inside every week or sooner, and for Mac, that metric was a bit larger at 86%.
A small fraction of customers mentioned they’d both wait greater than a month or by no means get their gadget repaired or changed with CIRP noting these outcomes highlighting how important all of Apple’s hero gadgets have turn out to be to customers.
Right here’s the total breakdown:
Timing to restore or substitute a misplaced, stolen, or damaged gadget (twelve months ending December 2022)
What about you?
How rapidly would you repair or substitute your Apple gadgets? Share within the three polls beneath!
Try CIRP’s latest experiences:
